We stand behind every sale
Our refund policy is very flexible and designed to address your concerns related to a change of mind or in an unlikely case you didn't like our practice tests.
- If you have attempted less than 20% of the tests from a test series, you are eligible for 100% refund.
- If you have attempted more than than 20% of the tests from a test series, you are eligible for refund of the tests which you didn't attempt. Following example can elaborate more:
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Lets say you subscribed for a test series with 20 tests. Test attempted Eligible for refund 3 100% 10 50% 15 25% - If you have attempted a free test with a test series, that will not be counted as an attempt for refund purposes.
- You can ask for refund with-in 30 days of your payment.
Refund process
- To get the refund, mail us from the registered email id. You can find our contact details here: Contact us
- You need to provide your bank detail in the email along with the details of the subscription you want refund for.
- The refund will be processed with-in 7 business days of receipt of email.
Payment Processing Fees
Please note that while we process full refunds according to our policy, payment gateway fees (such as those charged by Stripe, PayPal, or your bank) may not always be refundable.
These fees typically range from 1-3% of the transaction amount and vary by payment provider and region.
We appreciate your understanding as these charges are beyond our control.